1. Introduction
Welcome to SERVCENETIC. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.servicex.co.in, use our services, or interact with us.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name, address, email address, phone number, payment information, and other personal details you provide when booking a service or contacting us.
Technical Information:
IP address, browser type, operating system, referring URL, pages viewed, and other similar data collected through cookies and similar technologies.
Service Information:
Details about the home appliances serviced, service history, and other relevant information.
3. How We Use Your Information
We use your information for the following purposes:
To provide and manage our services, including scheduling and completing service requests.
To process payments and provide receipts.
To communicate with you regarding your service requests, inquiries, and feedback.
To improve our website, services, and customer experience.
To send promotional materials and updates (with your consent).
To comply with legal obligations and protect our rights and interests.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist in providing our services, such as payment processors and technicians.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access and review your personal information.
Correct or update any inaccuracies in your information.
Request the deletion of your personal information.
Opt-out of receiving promotional communications.
To exercise these rights, please contact us at servcenetic@gmail.com.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SERVCENETIC
Address: 59C/1, Kalu Para Lane. Dhakuria, Kolkata-700031, West Bengal
Email: servcenetic@gmail.com
Phone No: +91 84789 84720
Thank you for choosing SERVCENETIC. We appreciate your trust and are committed to protecting your privacy.